SERVICE PACKAGES

Basic Service Level (Bronze)

  • Key holder

  • Four visits per month

  • Regular feedback report(s)

  • Appraisal of condition & integrity of property
  • Empty post box and action mail

  • Check electricity/gas/water installations (visual)
  • Provide access for pool & garden services

  • Act as point of (telephone) contact for alarm activation

  • Placing municipal bin(s) out for collection when necessary

  • Secure property

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Additional Service Level (Silver)

All of the basic level plus;

  • Supervise attendance for garden & pool​ ​services

  • Ad hoc checks on staff attendance

  • Liase with and supervise access for other services & providers

  • Post-departure lock up & check plus clean & tidy property
  • Property visits over & above basic tier above

  • Pay utilities

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Additional Service Level (Gold)

All of Silver level​ ​plus;

  • Active attendance/response for Armed Response/Alarm

  • Supervise general repair work
  • Pay staff as necessary

  • Complete cleaning services prior to return
  • Re-stock basic groceries or as agreed lists (*)

  • Car care (battery disconnect/re-connect) etc

  • Pet care ?

  • Airport Collections & drop offs

  • Arranging access for any Estate Agents & Services (if for sale or leasing)

  • Tenant meet/greet

  • Removal of residual rubbish & garden waste (limited to one trailer)

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Premium Services

Bespoke Requirements (which might include)

  • Supervise building project
  • Source tenant & facilitate lease agreement

  • Prepare home for short-term tenant exchanges

  • AirBnB Services

  • Assist with re-location services

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